SHIPPING
I ship within the US, Canada, Australia, New Zealand and Europe. Orders within the US are usually fulfilled and shipped within 3-5 business days. International orders may take 1 - 2 weeks to be fulfilled and shipped. I do not have control over actual shipping times, thank you in advance for your patience! If you have ordered multiple products, your order may arrive in separate shipments.  Please note: buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. 

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FULFILLMENT
All of my products are made special for you once you order. This helps reduce overproduction and waste of materials. This means it may take little extra time for us to prepare your order and get it shipped. Mahalo for your patience and for supporting my art today!

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RETURNS
While we do not offer returns,  if your product arrives damaged please send photos to aloha@loindaflow.com and we will get you a replacement or refund as soon as possible.